company logo
Sports Performance Tracking Help Center
  • Visit Sports Performance Tracking
  • Submit a Ticket
FAQ
  • Getting Started - Quick Start Guide
  • Using GameTraka.com (GT4)
    • Getting Started
    • SPT Metrics
    • Page Controls
    • Page Views
    • Uploading GPS Data
    • Printing & Exporting Data
    • Plans & Account Page
    • Settings
  • Using your SPT GPS Device
    • SPT2 GPS Device
    • Set Up SPT GPS For My School
    • SPT1 GPS Device
  • Using the Bridge to Download Data
    • Using the SPT2 Bridge Application
    • Troubleshooting the SPT2 Bridge Application
    • Using the SPT1 Bridge Application
    • Troubleshooting the SPT1 Bridge Application
    • SPT1 Bridge Error Codes
  • FAQ
  • Heart Rate Data & Devices
    • Using Heart Rate Devices
    • Understanding Heart Rate Data
    • Troubleshooting Heart Rate Devices
  • SPT Charging Dock
    • Using Your SPT Charging Dock
  • Gametraka Mobile App
    • Live Data Mode
    • iOS and Android GameTraka App FAQ
  • SPT University
    • SPT Product Tutorials
    • Fundamentals of Sport Science
  • User manuals
    • User manuals
  • GameTraka Premium Subscription
      Back to home
      1. Sports Performance Tracking Help Center
      2. FAQ
      • Getting Started - Quick Start Guide
      • Using GameTraka.com (GT4)
        • Getting Started
        • SPT Metrics
        • Page Controls
        • Page Views
        • Uploading GPS Data
        • Printing & Exporting Data
        • Plans & Account Page
        • Settings
      • Using your SPT GPS Device
        • SPT2 GPS Device
        • Set Up SPT GPS For My School
        • SPT1 GPS Device
      • Using the Bridge to Download Data
        • Using the SPT2 Bridge Application
        • Troubleshooting the SPT2 Bridge Application
        • Using the SPT1 Bridge Application
        • Troubleshooting the SPT1 Bridge Application
        • SPT1 Bridge Error Codes
      • FAQ
      • Heart Rate Data & Devices
        • Using Heart Rate Devices
        • Understanding Heart Rate Data
        • Troubleshooting Heart Rate Devices
      • SPT Charging Dock
        • Using Your SPT Charging Dock
      • Gametraka Mobile App
        • Live Data Mode
        • iOS and Android GameTraka App FAQ
      • SPT University
        • SPT Product Tutorials
        • Fundamentals of Sport Science
      • User manuals
        • User manuals
      • GameTraka Premium Subscription

      FAQ

      Frequently Asked Customer Questions
      • What is the process of refund?
      • Vest Sizes
      • My device stopped recording for a few minutes during a game?
      • What types of sports are SPT 2 GPS compatible?
      • Is SPT data compatible with Strava/Garmin?
      • How to delete/remove team players?
      • How do I register devices in my GameTraka account?
      • Where can you buy the SPT products?
      • Does the SPT2 Pack include Heart Rate Monitor?
      • How long does delivery take?
      • Can I use the SPT 2 GPS without a computer or laptop?
      • Will my SPT tracker be affected by water?
      • How many players can I register?
      • Difference of SPT 1 and SPT 2?
      • How to update payment method?
      • How often do I need to charge my device?
      • How long is the average battery life?
      • Can I install the SPT Bridge on my mobile/tablet?
      • What are some key metrics for team sport athletes?
      • My device is not connected to the Live Data GameTraka App?
      • Can I transfer a player's data from one event to another event?
      • Why won't a device show up in my Bridge?
      • My device wont turn on, what do I do?
      • How to transfer to another Team and replace another set of players?
      • How do I know if my device has acquired GPS signal?
      • SPT Warranty
      • What's the difference of GameTraka and SPT Bridge?
      • Do you export raw data for a session?
      • Can we get a replacement of the Charging Dock Adaptor?
      • How to know if it's full of memory?
      • Can I order standard vests and SPT GPS units separately?
      • Does a heart rate monitor come with the SPT2 pack?
      Sports Performance Tracking Help Center
      • facebook_social_link_icon_alt_text
      • instagram_social_link_icon_alt_text
      • linkedin_social_link_icon_alt_text
      • Visit Sports Performance Tracking
      • Submit a Ticket