FAQ

Frequently Asked Customer Questions

• My device is not connected to the Live Data GameTraka App?
• How do I register devices in my GameTraka account?
• Can I transfer a player's data from one event to another event?
• My device stopped recording for a few minutes during a game?
• Why won't a device show up in my Bridge?
• My device wont turn on, what do I do?
• How to delete/remove team players?
• How to transfer to another Team and replace another set of players?
• What are some key metrics for team sport athletes?
• How do I know if my device has acquired GPS signal?
• How often do I need to charge my device?