FAQ
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      1. Sports Performance Tracking Help Center
      2. FAQ

      Why won't a device show up in my Bridge?

      • Ensure the device is securely connected either by a port in the charge dock or via the working micro USB cable that came with your device. (attached imaged below)

        SPT 2 Charging Cable Charging Dock Cable
        IMG_7663

        		 image (9)-1

         

      • Try another USB port if your device is not appearing.
      • Ensure you are using Windows 10 or Mac High Sierra and above for SPT Bridge.

      Please lodge a Support Ticket for assistance if error still occurs.