When lodging a Bridge support request, please be sure to complete the steps below and include all the information you gather in your request.
This will ensure our customer support team has all the relevant information required to ensure we resolve your issue as quickly and efficiently as possible.
| macOS | Windows PC |
| 1. Take a screenshot of the error screen you encounter (how do I do this?) | 1. Take a screenshot of the error screen you encounter (how do I do this?) |
| 2. Save your Debug Log (how do I do this?) | 2. Save your Debug Log (how do I do this?) |
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3. Take a screen shot of your computer device model and operating system (how do I do this?) |
3. Take a screen shot of your computer device model and operating system (how do i do this?) |
| 4. Provide us with the email linked to your GameTraka account | 4. Provide us with the email linked to your GameTraka account |